Returns & Exchanges

At Inspired Go, we strive to deliver the freshest chef-crafted meals to your door, but if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our products, we cannot accept physical returns, but we offer full credits or replacements for quality concerns.

1

Inspect Your Order

Upon delivery, please immediately check your salads and meals for freshness and accuracy against your order confirmation.

2

Document Issues

If there is a quality concern or missing item, take a clear photo of the product and the packaging label to help our team investigate.

3

Contact Support

Email our customer success team within 24 hours of delivery with your order number and the photos of the affected items.

4

Receive Resolution

Once verified, we will issue a store credit to your account or process a refund to your original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing